- Shipping
- Returns
- Order Tracking
- User Accounts
- Taxes
- Payment Options
- Privacy Policy
- Terms of Service
- Information Accuracy Disclaimer
FREE Standard Shipping* (3-5 day delivery) Ground packages will be sent by either FedEx or USPS.
Priority Service: $10 per item. (2-3 day delivery)
Express Service: $25 per item. (Next day delivery)
All items ship the next business day after you place your order. (Orders paid using e-check through PayPal will be shipped as soon as checks clear.)
*Oversize pieces may have additional charges. Please see the Shipping tab on individual product pages.
We are happy to use your FedEx account. Just enter the number in the Comments field at checkout.
International Orders: We are only shipping to US customers at this time.
We are proud of the products we offer and hope you love everything you purchase from us. However, if you are not completely delighted with your items we will gladly offer you an exchange or a full refund of your purchase price. Returned items must be in their original condition. Unfortunately we cannot make reimbursement for shipping charges. Returns must be made within 60 days of purchase.
Make sure your items are well and securely packaged (reuse the original box if you can), choose your favorite carrier, and address the box to:
Sofa Garden
3760 Market St NE
Suite 313
Salem OR 97301
You will receive two email messages regarding your purchase.
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Order confirmation receipt.
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Shipping confirmation with your package's tracking number.
If you ever need help send us a note using the Contact Us form.
It's a great idea to create an account with us because it speeds up the checkout process for future orders.
A few things are required to create an account:
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your first and last name
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a valid email address
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and a password
We'll ask you to create an account during checkout. We respect your privacy and want to protect your security. We will never sell, rent or share your personal information. Please see our privacy policy.
Yeah! No Sales Tax. We are located in Oregon and we don't have a sales tax.
We accept Visa, MasterCard, American Express, Discover and PayPal (orders using e-check through PayPal will be shipped as soon as checks clear).
This privacy policy sets out how Sofa Garden, Inc. ["SG," "we," "our"] uses and protects any information that you give us when you use this website.
Sofa Garden is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Sofa Garden may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from April 1, 2012.
What we collect
We may collect the following information:
- name
- contact information including email address and phone number
- demographic information such as postal address, preferences and interests
- other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at unsubscribe [at] sofagarden.com.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you. If you would like a copy of the information held on you please write to:
privacy [at] sofagarden.com
or
Sofa Garden, Inc.
3760 Market St NE Ste 313
Salem OR 97301
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
The following terms and conditions govern all use of the SofaGarden.com website and all content, services and products available at or through the website (collectively, the Website). The Website is owned and operated by Sofa Garden, Inc., (“Sofa Garden, SG”). The Website is offered subject to your acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies (including, without limitation, Sofa Garden’s Privacy Policy) and procedures that may be published from time to time on this Site by Sofa Garden (collectively, the “Agreement”).
Please read this Agreement carefully before accessing or using the Website. By accessing or using any part of the web site, you agree to become bound by the terms and conditions of this agreement. If you do not agree to all the terms and conditions of this agreement, then you may not access the Website or use any services. If these terms and conditions are considered an offer by Sofa Garden, acceptance is expressly limited to these terms.
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Your SofaGarden.com Account - If you create an account on the Website, you are responsible for maintaining the security of your account, and you are fully responsible for all activities that occur under the account. You must immediately notify Sofa Garden of any unauthorized uses of your account or any other breaches of security. Sofa Garden will not be liable for any acts or omissions by You, including any damages of any kind incurred as a result of such acts or omissions.
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Responsibility of Contributors - If you comment on a blog, post material to the Website, post links on the Website, or otherwise make (or allow any third party to make) material available by means of the Website (any such material, “Content”), You are entirely responsible for the content of, and any harm resulting from, that Content. That is the case regardless of whether the Content in question constitutes text, graphics, an audio file, or computer software. By making Content available, you represent and warrant that:
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the downloading, copying and use of the Content will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark or trade secret rights, of any third party;
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if your employer has rights to intellectual property you create, you have either (i) received permission from your employer to post or make available the Content, including but not limited to any software, or (ii) secured from your employer a waiver as to all rights in or to the Content;
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you have fully complied with any third-party licenses relating to the Content, and have done all things necessary to successfully pass through to end users any required terms;
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the Content does not contain or install any viruses, worms, malware, Trojan horses or other harmful or destructive content;
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the Content is not spam, is not machine- or randomly-generated, and does not contain unethical or unwanted commercial content designed to drive traffic to third party sites or boost the search engine rankings of third party sites, or to further unlawful acts (such as phishing) or mislead recipients as to the source of the material (such as spoofing);
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the Content is not pornographic, does not contain threats or incite violence towards individuals or entities, and does not violate the privacy or publicity rights of any third party;
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you have, in the case of Content that includes computer code, accurately categorized and/or described the type, nature, uses and effects of the materials, whether requested to do so by SG or otherwise.
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By submitting Content to Sofa Garden for inclusion on our Website, you grant Sofa Garden a world-wide, royalty-free, and non-exclusive license to reproduce, modify, adapt and publish the Content solely for the purpose of displaying, distributing and promoting the Website.Without limiting any of those representations or warranties, Sofa Garden has the right (though not the obligation) to, in SG’s sole discretion (i) refuse or remove any content that, in SG’s reasonable opinion, violates any SG policy or is in any way harmful or objectionable, or (ii) terminate or deny access to and use of the Website to any individual or entity for any reason, in SG’s sole discretion. Sofa Garden will have no obligation to provide a refund of any amounts previously paid.
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Responsibility of Website Visitors - Sofa Garden has not reviewed, and cannot review, all of the material posted to the Website, and cannot therefore be responsible for that material’s content, use or effects. By operating the Website, SG does not represent or imply that it endorses the material there posted, or that it believes such material to be accurate, useful or non-harmful. You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content. The Website may have content that contains technical inaccuracies, typographical mistakes, and other errors. SG disclaims any responsibility for any harm resulting from the use by visitors of the Website, or from any downloading by those visitors of content there posted.
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Content Posted on Other Websites - We have not reviewed, and cannot review, all of the material made available through the websites and webpages to which SofaGarden.com links, and that link to SofaGarden.com. SG does not have any control over other websites and webpages, and is not responsible for their contents or their use. By linking to another website or webpage, SG does not represent or imply that it endorses such website or webpage. You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content.
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Copyright Infringement - As Sofa Garden asks others to respect its intellectual property rights, it respects the intellectual property rights of others. If you believe that material located on or linked to by SofaGarden.com violates your copyright, you are encouraged to notify SG immediately. We will respond to all such notices, including as required or appropriate by removing the infringing material or disabling all links to the infringing material. SaS will terminate a visitor’s access to and use of the Website if, under appropriate circumstances, the visitor is determined to be a repeat infringer of the copyrights or other intellectual property rights of SG or others. In the case of such termination, SG will have no obligation to provide a refund of any amounts previously paid to SG.
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Intellectual Property - This Agreement does not transfer from Sofa Garden to you any SG or third party intellectual property, and all right, title and interest in and to such property will remain (as between the parties) solely with SG. Sofa Garden, SofaGarden.com, the SofaGarden.com logo, and all other trademarks, service marks, graphics and logos used in connection with SofaGarden.com, or the Website are trademarks or registered trademarks of Sofa Garden, Inc. or Sofa Garden’s licensors. Other trademarks, service marks, graphics and logos used in connection with the Website may be the trademarks of other third parties. Your use of the Website grants you no right or license to reproduce or otherwise use any SG or third-party trademarks.
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Changes - Sofa Garden reserves the right, at its sole discretion, to modify or replace any part of this Agreement. It is your responsibility to check this Agreement periodically for changes. Your continued use of or access to the Website following the posting of any changes to this Agreement constitutes acceptance of those changes. SG may also, in the future, offer new services and/or features through the Website (including, the release of new tools and resources). Such new features and/or services shall be subject to the terms and conditions of this Agreement.
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Termination - SG may terminate your access to all or any part of the Website at any time, with or without cause, with or without notice, effective immediately. If you wish to terminate this Agreement or your SofaGarden.com account (if you have one), you may simply discontinue using the Website. All provisions of this Agreement which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
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Disclaimer of Warranties - The Website is provided “as is”. Sofa Garden and its suppliers and licensors hereby disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement. Neither SG nor its suppliers and licensors, makes any warranty that the Website will be error free or that access thereto will be continuous or uninterrupted. You understand that you download from, or otherwise obtain content or services through, the Website at your own discretion and risk.
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Limitation of Liability - In no event will SG, or its suppliers or licensors, be liable with respect to any subject matter of this agreement under any contract, negligence, strict liability or other legal or equitable theory for: (i) any special, incidental or consequential damages; (ii) the cost of procurement for substitute products or services; (iii) for interruption of use or loss or corruption of data; or (iv) for any amounts that exceed the fees paid by you to SG under this agreement during the twelve (12) month period prior to the cause of action. SG shall have no liability for any failure or delay due to matters beyond their reasonable control. The foregoing shall not apply to the extent prohibited by applicable law.
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General Representation and Warranty - You represent and warrant that (i) your use of the Website will be in strict accordance with the Sofa Garden Privacy Policy, with this Agreement and with all applicable laws and regulations (including without limitation any local laws or regulations in your country, state, city, or other governmental area, regarding online conduct and acceptable content, and including all applicable laws regarding the transmission of technical data exported from the United States or the country in which you reside) and (ii) your use of the Website will not infringe or misappropriate the intellectual property rights of any third party.
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Indemnification - You agree to indemnify and hold harmless Sofa Garden, its contractors, and its licensors, and their respective directors, officers, employees and agents from and against any and all claims and expenses, including attorneys’ fees, arising out of your use of the Website, including but not limited to your violation of this Agreement.
Miscellaneous - This Agreement constitutes the entire agreement between Sofa Garden and you concerning the subject matter hereof, and they may only be modified by a written amendment signed by an authorized executive of Sofa Garden, or by the posting by SG of a revised version. Except to the extent applicable law, if any, provides otherwise, this Agreement, any access to or use of the Website will be governed by the laws of the State of Oregon, U.S.A., excluding its conflict of law provisions, and the proper venue for any disputes arising out of or relating to any of the same will be the state and federal courts located in Marion County, Oregon. Except for claims for injunctive or equitable relief or claims regarding intellectual property rights (which may be brought in any competent court without the posting of a bond), any dispute arising under this Agreement shall be finally settled in accordance with and governed by the Federal Arbitration Act, 9 U.S.C. §§1 et seq. The arbitration shall take place in Salem, Oregon, in the English language and the arbitral decision may be enforced in any court. The prevailing party in any action or proceeding to enforce this Agreement shall be entitled to costs and attorneys’ fees. If any part of this Agreement is held invalid or unenforceable, that part will be construed to reflect the parties’ original intent, and the remaining portions will remain in full force and effect. A waiver by either party of any term or condition of this Agreement or any breach thereof, in any one instance, will not waive such term or condition or any subsequent breach thereof. You may assign your rights under this Agreement to any party that consents to, and agrees to be bound by, its terms and conditions; Sofa Garden may assign its rights under this Agreement without condition. This Agreement will be binding upon and will inure to the benefit of the parties, their successors and permitted assigns.
We do our best to ensure the accuracy of information on our site, but every now and again there may be typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. Sofa Garden reserves the right to make corrections to any errors and to change or update information at any time without prior notice (including after orders have been submitted).

